Bourne Capital Partners, L.L.C. wholly-owned subsidiary, Bourne Partners Securities, LLC (“BPS” or the “Firm”), has established a comprehensive plan for its response to business disruptions that result from both natural and man-made emergencies. The plan is designed to minimize the disruption to BPS personnel, automated systems and our customers by ensuring a rapid recovery from a variety of situations with varying levels of severity. Procedures and facilities exist to provide service with minimal disruption in the event of our location or business district being rendered inoperative. Personnel may be required to relocate to a predetermined facility that is able to adequately accommodate their needs.
A city wide or regional disruption that does not affect BPS’s office would be handled by directing customers to BPS’s main corporate phone number. A disruption affecting the building or business district surrounding BPS main office may require the relocation of key support personnel to a recovery site. A voicemail message stating that BPS’s main office is temporarily unavailable will direct customers to BPS’s recovery site until recovery can be facilitated. In addition, if we have the ability to conduct business from our homes, we will function as if from a remote location. A regional disruption affecting the BPS’s office and our remote site will result in a voicemail message that directs customers to contact our Principals directly until recovery can be facilitated.
BPS may periodically modify its Business Continuity Plan Public Disclosure as needed. The modified disclosure will be posted on its public website promptly. A current version of the firm’s disclosure may otherwise be requested by sending a written request to: Bourne Partners Securities, LLC, 550 North Caldwell Street, Suite 900, Charlotte, NC 28202.
Business Continuity Plan
Purpose of the Business Continuity Plan
BPS is providing this document to inform you of its ability to respond to events that could cause business disruptions. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this overview of BPS’s Business Continuity Plan (“BCP”).
Contacting the Firm
In the event of a significant business disruption, should you not be able to contact us as you normally do, you may call additional, off-hours numbers. (See numbers below.)
- Operations: +1 (704) 804-4300
- Corporate Administration: +1 (704) 942-6311
Our Business Continuity Plan
Our plans are designed to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the disruption.
BPS’s plans are designed to mitigate the impacts of business interruptions resulting from a wide variety of potential events, including the loss of key facilities and resources. Our business continuity plan addresses: data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; and regulatory reporting.
Various levels and types of disruptions may occur and BPS has planned for disruptions that could affect a single office; one that impacts the entire Firm; an entire business-district or an entire region. In the event of a significant business disruption at our corporate headquarters or primary data center, the Firm has sufficient backup power generation capabilities in place to support our mission critical trading and clearing and settlement functions. Should outages occur at branch offices, BPS has plans in place to remote redirect telephone capabilities to service our customers from branch offices that have not been affected. BPS has access to critical applications in alternative geographic locations; which not only allows affected systems to be accessed from multiple locations but also the Firm to recover selected functions within four hours, barring any circumstances beyond our control. We have also documented that our key business partners and service providers have plans in place to recover from a significant disruption.
Review and Maintenance
BPS has a testing program that is designed to demonstrate, through regular testing, that the Firm’s business continuity plans are consistent with the Firm’s overall business objectives, risk management strategies, and financial resources. The plan is also reviewed annually by designated members of senior management. The Firm employs a business continuity manager who monitors the plan on a regular basis and makes any necessary updates due to changes in the Firm’s operations, technology, structure, business or location.
Significant work has gone into putting our business continuity plans in place, but BPS cannot guarantee that all systems will be available or recoverable in the event of a significant event.
For more information
This notice, in its most current form, is always available on the Firm’s website www.bourne-partners.com. If you have questions or need additional information about our business continuity planning, you can contact us at +1 (704) 552-8407 or at info@bourne-partners.com.